Grubhub Usage Statistics And Latest Trends (2025)

Grubhub is one of the big players in the food delivery industry, with over 33 million active users. Restaurants leveraging online ordering technology saw a 17% sales increase in the past year highlighting the increasing preference for online food ordering.
Grubhub now partners with over 350,000 restaurants nationwide and gets 70% of its orders from its mobile app. This shift towards mobile ordering shows the demand for convenience and speed. The company continues to innovate, investing in AI and machine learning to enhance delivery efficiency and customer service.
Let’s take an in-depth look at the statistics on Grubhub to understand its current landscape and future trends.
Grubhub Company Overview
Category | Detail |
Industry | Online food ordering and delivery platform |
Founded | 2004 (Chicago, Illinois, U.S.) |
Founders | Matt Maloney and Mike Evans |
Parent Company | Just Eat Takeaway.com (since 2021) |
Headquarters | Chicago, Illinois, U.S. |
Subsidiaries | Seamless, Tapingo |
Service | Connects diners with restaurants, offers delivery and takeout options |
Grubhub Statistics 2025 (Editor's Picks)
- Grubhub has more than 33 million active users.
- Grubhub has partnered with over 355,000 restaurants in the USA.
- Grubhub gets an average of 715,000 daily orders.
- Grubhub had a net worth of $4.5 billion in 2024.
- Grubhub delivers to 4000 cities across the USA.
How many people use Grubhub?
In 2024 Grubhub had 33 million active users, up from 24.6 million in 2023, marking a 34% growth over the past year.
Over the past five years, Grubhub’s user base has seen significant changes. Till 2021, the platform had only seen growth in its user base, however, the user base slightly declined to 28.3 million in 2022 and further to 24.6 million in 2023.
After a series of losses, Grubhub has managed to make a remarkable recovery.
Grubhub Users (2013 – 2024)
Year | Users |
2013 | 3.4 million |
2014 | 5 million |
2015 | 6.7 million |
2016 | 8.1 million |
2017 | 14.5 million |
2018 | 17.7 million |
2019 | 22.6 million |
2020 | 31.4 million |
2021 | 33.8 million |
2022 | 28.3 million |
2023 | 24.6 million |
2024 | 33 million |
(Source: Business of Apps, Grubhub)
Grubhub Revenue Statistics
GrubHub’s revenue is reported to be $2.1 billion in 2023, representing a 15% decrease compared to the previous year.
Grubhub’s revenue decline in 2023 is mainly due to intense competition from rivals like DoorDash and Uber Eats, changing consumer preferences, cost-cutting measures by its parent company, slower technological adaptation, and challenges in maintaining strong restaurant partnerships.
Grubhub's Revenue (2019 – 2023)
Year | Revenue ($mm) |
2010 | $8.5 million |
2011 | $30 million |
2012 | $60 million |
2013 | $170 million |
2014 | $253 million |
2015 | $361 million |
2016 | $493 million |
2017 | $683 million |
2018 | $1007 million |
2019 | $1312 million |
2020 | $2026 million |
2021 | $2362 million |
2022 | $2482 million |
2023 | $2105 million |
(Source: Business of Apps)
Grubhub User Demographics
- Grubhub’s user base is fairly balanced in gender distribution, with 48.8% of its users being male and 51.2% female.
The 25-24 age group has the highest share of Grubhub users at 32.56%, followed by the 35-44 age group at 19.37%.
Grubhub Users’ Age Distribution
Age | User Percentage |
18-24 | 15.68% |
25-34 | 32.56% |
35-44 | 19.37% |
45-54 | 15.67% |
55-64 | 10.54% |
65+ | 6.18% |
Grubhub Engagement Statistics
- Grubub.com received 54.44 million visits from April to June 2024, which is 1.32% higher than the previous 3 months.
- Grubhub attracts an impressive average of 17.6 million visitors each month.These users spend around 6 minutes per visit, browsing various restaurant options, placing orders, and tracking their deliveries. The platform's user-friendly interface and extensive restaurant network contribute to its ability to maintain a strong and active user base.
(Source: Similarweb)
Grubhub Valuation
As of 2024, Grubhub’s valuation is estimated at around $4.5 billion. In 2021, Grubhub was valued at approximately $7.3 billion following its acquisition by Just Eat Takeaway. However, in 2022, the valuation took a significant hit, with Grubhub’s valuation reaching around $4.2 billion.
By 2023, the valuation declined to approximately $3.5 billion due to continued competitive pressures and market challenges.
Grubhub valuation (2014 – 2024)
Year | Valuation |
2014 | $2 billion |
2016 | $3 billion |
2018 | $12.3 billion |
2020 | $7.1 billion |
2021 | $7.3 billion |
2022 | $4.2 billion |
2023 | $3.5 billion |
2024 | $4.5 billion |
(Source: PitchBook, Robb Report)
Grubhub Market Share
Grubhub has a market share of 8% among the top 4 online meal delivery companies in the USA as of 2024. With a market share of 67%, DoorDash dominates the online food delivery market. Meanwhile, Uber Eats held the second-highest share with 23%.
Grubhub Download Statistics
Grubhub is the 4th most downloaded online food delivery app in the USA, with 6.33 million downloads in 2023 alone.
Leading the market is DoorDash, with 23.11 million downloads. UberEats follows with 11.22 million downloads, maintaining a significant user base and wide service coverage. Instacart, primarily known for grocery delivery, holds the third spot with 8.84 million downloads.
(Source: Statista)
Grubhub restaurant partnership statistics
As of Q1 2024, Grubhub has partnerships with over 355,000 restaurants across 4,000+ cities in the United States.
Starting with 29,000 restaurants in 2013, the platform saw a steady increase till 2024. This represents a growth of over 1,124% in just over a decade.
Notably, the most substantial jumps occurred between 2017 and 2019, where the number of partnered restaurants more than doubled from 95,000 to 225,000, reflecting a 137% increase.
Grubhub partnered restaurants (2013 – 2024)
Year | Restaurants |
2013 | 29,000 |
2014 | 35,000 |
2015 | 44,000 |
2016 | 55,000 |
2017 | 95,000 |
2018 | 115,000 |
2019 | 225,000 |
2020 | 265,000 |
2021 | 324,000 |
2022 | 333,000 |
2023 | 325,000 |
2024 | 365,000 |
(Source: Grubhub)
How many people deliver for Grubhub
As of 2024, Grubhub has approximately 65,000 delivery drivers across the United States, earning $13.71 per hour on average.
These drivers, also known as Grubhub delivery partners, are essential in ensuring timely and efficient food deliveries from local restaurants to customers’ doorsteps. Grubhub competitor DoorDash has 3 million active Dashers in the U.S. and Canada, while Uber Eats has about 3.5 million active drivers globally.
(Source: Business of Apps)
How many orders does Grubhub get in a day?
In 2023, Grubhub saw an impressive average of 715,000 daily orders, marking a significant growth from previous years.
There is a notable 64% increase in daily orders rising from 435,900 in 2018 to 715,000 in 2023. This steady growth underscores Grubhub’s ability to scale its operations and attract more customers despite high competition.
Average Grubhub Orders Per Day (2013 – 2023)
Year | Orders Per Day |
2014 | 182,800 |
2015 | 227,100 |
2016 | 274,800 |
2017 | 334,000 |
2018 | 435,900 |
2019 | 492,300 |
2020 | 622,700 |
2021 | 658,000 |
2022 | 680,000 |
2023 | 715,000 |
(Source: Statista, LinkedIn, Grubhub)
Grubhub Restaurant and Food Trends
01. Over 600,000 customers paired their favorite side dish, french fries, with a crunchy salad.
02. Diners nationwide showed their love for pineapple on pizza, resulting in a 33% increase in orders for this tropical Italian treat.
03. The top 5 french fry styles ordered on Grubhub in 2023 were:
- Classic Cut
- Waffle Fries
- Cheese Fries
- Sweet Potato Fries
- Curly Fries
04. Orders for dairy in coffee beverages saw a notable increase, rising by 20% as more customers opted for creamy additions to their favorite brews.
05. The top 3 dairy orders on Grubhub in 2023 were:
- Whole Milk
- 2% Milk
- Chocolate Milk
06. The latest Gen Z craze for pickles, driven by TikTok trends, led to an 89% increase in pickle orders on Grubhub, amounting to 6.9 million pickles on sandwiches, burgers, pizzas, or served fresh on the side.
07. With 51 million TikTok users promoting the #DietCokeBreak, in-office Diet Coke orders on Grubhub increased by 17%.
08. The top 5 sodas ordered on Grubhub in 2023 were:
- Diet Coke
- Coke
- Sprite
- Dr Pepper
- Ginger Ale
09. In 2023, diners wholeheartedly embraced spicy flavors, with requests for extra spice added to a staggering 53 million items.
10. Beloved classics like Sriracha continued to be a popular choice, making their way into over 91,000 orders. This iconic hot sauce, known for its distinctive blend of heat and tang, remains a favorite for adding a spicy kick to various meals.
11. Buffalo chicken wings claimed the top spot as the most sought-after wing flavor. This perennial favorite was followed by other popular choices such as lemon pepper, BBQ, Teriyaki, and Garlic Parmesan, each offering a unique taste experience that appeals to a wide range of palates.
12. The top ordered spicy items on Grubhub in 2023 were:
- Spicy potato soft tacos
- Spicy chicken sandwich
- Spicy tuna roll
- Hot and sour soup
- Drunken noodles
13. Grubhub diners’ favorite meal to get delivered was a burrito bowl and an iced coffee.
14. The most popular time to order was 6 pm, and Grubhub diners ordered from the platform eight times a month on average.
15. American, Mexican, and Chinese food remained the top favorite cuisines in 2023 for the third consecutive year, followed by:
- Tex-Mex
- Italian
- Japanese
- Thai
- Southern
- Indian
- Mediterranean
Top Trending Food Items of 2023
In 2023, Grubhub diners showed a clear preference for the burrito bowl, surpassing the classic burrito in popularity. Other top contenders included:
- Burrito Bowl
- Hash Browns
- Cheeseburger
- Burrito
- Cheese Pizza
- Mozzarella Sticks
- Pad Thai
- Mac and Cheese
- Double Cheeseburger
- Onion Rings
Most Popular Late Night Orders
Late-night cravings often call for cheesy indulgence, and Grubhub’s data reveals that gooey cheese continued to be a favorite in 2023. Top late-night orders included:
- Chicken Quesadilla
- Cheeseburger
- Mozzarella Sticks
- Burrito Bowl
- Chicken Nuggets
- Cheese Pizza
- Soft Taco
- Bean Burrito
- Burrito
- Boneless Wings
Top Convenience Orders
Convenience was key in 2023, with Grubhub diners opting for easy-to-get snacks delivered right to their door. The most popular convenience orders were:
- Italian Sandwich
- Dr Pepper
- Oven Roasted Turkey Sandwich
- Mac and Cheese
- Pepperoni Pizza
- Canada Dry Ginger Ale
- Coke
- Chicken Noodle Soup
- Made-to-Order Hot Dog
- Sprite
Top Coffee Beverages
Even after sunset, coffee remains a favorite. In 2023, Grubhub delivered over 10 million cups of coffee after 5 pm. The top coffee beverages ordered were:
- Iced Coffee
- Caramel Frappe
- Mocha Frappe
- Cappuccino
- Hot Coffee
Most Ordered Pizza Varieties
In 2023, diners embraced a variety of pizza flavors, with Hawaiian pizza making its way into the top five. The most ordered pizzas are listed below:
- Cheese Pizza
- Margherita Pizza
- Pepperoni Pizza
- Buffalo Chicken Pizza
- Hawaiian Pizza
Most Ordered Alcoholic Beverages and Cocktails
When it comes to drinks, 2023 saw a preference for classic and refreshing choices. The most popular alcohol and cocktail items ordered on Grubhub were:
- Beer
- Margarita
- Hot Sake
- Pina Colada
- Sauvignon Blanc
(Source: Grubhub)
Just Eat Takeaway Statistics
Just Eat Takeaway, a prominent global online food delivery service, owns several well-known brands, including Grubhub in the United States. The company operates in 19 countries, serving millions of consumers and partnering with hundreds of thousands of restaurants.
Here’s a closer look at some key statistics about Just Eat Takeaway’s operations as of mid-2024:
- Just Eat Takeaway has built a vast network of 731,000 partners worldwide, comprising restaurants, cafes, and food establishments.This wide-ranging partnership base allows the company to offer a diverse selection of cuisines to cater to various consumer preferences.
- Just Eat Takeaway boasts 81 million active consumers.These active users regularly order food through the platform, contributing to the company’s consistent growth. With a focus on improving customer experience through technology and service innovation, Just Eat Takeaway remains a preferred choice for many consumers.
- In 2023, Just Eat Takeaway processed a staggering 891 million orders across its global network.This highlights the company’s leading position in the food delivery market, showcasing its capacity to handle high volumes of transactions smoothly.
- The Gross Transaction Value (GTV) for Just Eat Takeaway in 2023 reached $27.82 billion.GTV represents the total value of orders placed through the platform, including delivery fees, service charges, and restaurant revenues.
- Just Eat Takeaway operates in 19 countries, including major markets like the United States (through Grubhub), the United Kingdom, Germany, Canada, the Netherlands, and Australia.
(Source: Just Eat Takeaway)
Answering Some FAQs About Grubhub
Grubhub is a leading online and mobile food ordering and delivery service that connects diners with their favorite local restaurants. Founded in 2004, it has grown into one of the largest platforms in the online food delivery market, offering a wide range of cuisines and dining options. Here are some frequently asked questions about Grubhub:
Why is Grubhub charging me $9.99 a month?
Grubhub is charging you $9.99 a month for a Grubhub+ membership. This subscription offers several benefits, including unlimited free delivery on orders over $12 from eligible restaurants, lower service fees, 5% cashback on pickup orders, and access to exclusive deals. If you signed up for a free trial, it automatically converts to a paid membership after the trial period ends, unless you cancel it.
What do Grubhub drivers get paid?
As of 2024, Grubhub drivers earn an average of around $13.71 per hour. This pay includes base compensation, mileage, bonuses, and 100% of customer tips. Additionally, drivers have the flexibility to choose between direct deposit or instant cash-out options for their earnings.
Do you tip Grubhub?
Yes, tipping Grubhub drivers is customary and highly encouraged. While it’s not mandatory, tips form a significant part of the drivers’ income. Grubhub suggests tipping between 10-20% of the order total, or a flat $5 for smaller orders. You can add the tip during checkout or after the delivery, depending on your preference.
Is Grubhub really free for Amazon Prime members?
Yes, Amazon Prime members can enjoy a free Grubhub+ membership as part of their Prime benefits. This includes $0 delivery fees on eligible orders over $12, lower service fees, 5% credit back on pickup orders, and access to exclusive offers.
Why is there a delivery fee and service fee on Grubhub?
Grubhub charges both a delivery fee and a service fee to cover various operational costs and ensure a smooth experience for both customers and restaurants. The delivery fee, set by the restaurant, helps cover the cost of delivering the food to your location, while the service fee, charged by Grubhub, supports the platform’s maintenance, customer support, and other operational expenses. These fees are essential for Grubhub to provide reliable delivery services and maintain the quality of its platform.
How does GrubHub work?
Grubhub operates as an online and mobile food ordering and delivery platform, connecting customers with local restaurants. Users can browse through various restaurant menus, place orders, and pay directly through the app or website. Once an order is placed, a Grubhub driver picks it up from the restaurant and delivers it to the customer’s specified location. The platform also offers features like real-time order tracking and customer reviews to enhance the user experience.