10%
OFF

Pelago Promo Codes & Coupons
| Category | Pelago Discounts & Coupon Codes |
| Sitewide Offer | Flat 15% OFF |
| Signup Offer | Get 10% OFF |
| Bangkok | Starting at $10 |
| Singapore | Starting at $1.8 |
| Seoul | Price Starts At $2.65 |
Each activity on Pelago carries its own cancellation window set by the experience provider, and the terms are displayed on every product page before you book. Most activities allow a full refund if cancelled at least 24 hours before the scheduled start time; bookings cancelled within that window are generally non-refundable unless exceptional circumstances apply. If you paid with KrisFlyer miles, a refund to your KrisFlyer account takes up to 30 days after cancellation. You can initiate a cancellation through your Pelago account or by contacting Pelago customer support via the Help Center at pelago.com/helpcenter/en.
| Payment options | Credit cards, debit cards, etc. |
| Military discounts | Not offered |
| Student discounts | Not offered |
| Black Friday | Yes, Pelago offers Black Friday deals |
| Cyber Monday | Yes, Pelago offers Cyber Monday deals |
Pelago is a travel experiences platform launched by Singapore Airlines in 2021 and operated by Encounters Pte. Ltd., a Singapore-incorporated member of the SIA Group. The platform lists over 200,000 activities across more than 2,000 destinations worldwide, spanning attractions, tours, transport, airport transfers, eSIM cards, and wellness experiences.
For US travelers heading to Asia, Pelago is particularly well-suited to destinations like Tokyo, Singapore, and Bali, which consistently rank among the top Asia routes for American flyers on Singapore Airlines. Activities range from JR Rail Passes and Mt. Fuji day tours in Japan to Gardens by the Bay and Universal Studios tickets in Singapore, and volcano jeep tours in Bali.
Since Pelago is built within the Singapore Airlines ecosystem, bookings earn KrisFlyer miles, and SIA passengers receive additional discounts on experiences in their destination or layover country. This makes Pelago the most direct way for US frequent flyers on Singapore Airlines to book Asia experiences that also build toward their next award flight.
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| Feature | Pelago | Klook | GetYourGuide |
| Founded | 2021, Singapore | 2014, Hong Kong | 2009, Berlin, Germany |
| Headquarters | Singapore | Hong Kong | Berlin, Germany |
| Activities/Listings | 200,000+ across 2,000+ destinations | 490,000+ across 1,000+ destinations | 150,000+ across 12,000 cities |
| Parent Company | Singapore Airlines Group | Independent (unicorn, $1B valuation) | Independent ($2B valuation) |
| Geographic Strength | Asia Pacific and Europe; best depth in SIA route cities | Asia Pacific; strongest in Japan, Korea, SE Asia | Europe and North America; strongest in Western cities |
| Loyalty Program | KrisFlyer miles -- earn 3 miles per $1 spent, up to 10 miles/$1 on Exclusives | KlookCash -- 3-tier program (Explorer, Gold, Platinum); earn up to 5% back; 100 KlookCash = $1 (subject to change) | No dedicated loyalty program |
| Loyalty Program Cost | Free (KrisFlyer membership required) | Free | N/A |
| Rewards Expiry | Miles credited to KrisFlyer account; KrisFlyer miles expiry rules apply | KlookCash expires after 1 year from earning | N/A |
| Referral Program | US$16 per completed referral (cap: 10 referrals) | US$5 per friend who signs up and completes a booking | No referral program |
| App Discount | 10% off with code APP10 | App-exclusive flash sales and mobile-only codes | 10% off first app booking for new users |
| Cancellation Policy | Varies by activity; most allow free cancellation 24 hours before start | Varies by activity; most allow free cancellation 24 hours before start | Most activities: free cancellation up to 24 hours before start |
| Airline Partnership | Deep integration with Singapore Airlines and Scoot; SIA passengers get up to 10% off per PNR | Limited airline partnerships | Partners with Emirates Skywards, Norwegian Reward, and others for miles earning |
| Attraction Pass | Singapore Attractions Pass (up to 5 of 30+ landmarks, 30-day validity) | Bundle+ deals by destination (Japan, Korea, etc.) | No multi-attraction pass product |
| Best For | US travelers flying Singapore Airlines to Asia who want to earn KrisFlyer miles on activities | Budget-conscious travelers exploring Asia with a wide activity catalog | Travelers visiting Europe or North America seeking verified local tour operators |

No, Pelago does not offer a military or student discount. US travelers can check the Pelago website or app for ongoing seasonal promotions or first-time-user discounts instead.
New users who sign up for a Pelago account receive a 10% discount applied automatically on their first two bookings through the website. If you book through the app, use the promo code APP10 at checkout to activate the same 10% discount. The web-based welcome discount does not require a code, but you must be logged in to a verified account.
Yes. Pelago is operated by Encounters Pte. Ltd., a company incorporated in Singapore and a wholly-owned member of the Singapore Airlines Group. It was conceived by SIA in 2019, launched in beta in 2021, and now covers 200,000+ activities across 2,000+ destinations. Bookings made on Pelago are covered by Pelago's own terms of use.
All KrisFlyer members earn a base rate of 3 miles for every $1 spent on any Pelago booking. Selected products tagged as KrisFlyer Exclusives offer bonus earn rates of up to 10 miles per $1, or discounts of up to 25%. KrisFlyer membership is free to join. Miles earned on Pelago are credited to your KrisFlyer account and can be redeemed for Singapore Airlines flights, upgrades, or partner rewards. To earn miles, you must be logged in to your Pelago account and have your KrisFlyer number linked.
Prices are broadly comparable across the three platforms for overlapping activities, with differences typically under a dollar on individual tickets. Pelago's advantage for US travelers on Singapore Airlines is not price alone but the ability to earn KrisFlyer miles on every booking and to stack an SIA flight discount on top. Klook tends to offer a wider catalog at competitive prices for Asia-Pacific destinations, while GetYourGuide has stronger inventory for European cities. The best approach is to compare the specific activity on all three platforms before booking.
Yes. Pelago's refer-a-friend program gives your friend two US$8 promo codes when they sign up using your referral link. Once they complete their first activity, you receive US$16. Each account can complete up to 10 referrals, for a maximum of US$160 in rewards. You can find your unique referral link by logging in to your Pelago account.
Each activity on Pelago carries its own cancellation terms set by the experience provider, and these are shown on the product page before you pay. Most activities allow a full refund if you cancel at least 24 hours before the start time. Activities with a no-cancellation policy will not offer a refund unless exceptional circumstances apply. You can cancel directly through your Pelago account or by contacting the Pelago Help Center.
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